Standout With Innovative Marketing
Aug 18, 2011
CreditUnions.com | By Rebecca McClay
Mom-Friendly Messages: Verity Credit Union
Verity Credit Union ($367M, Seattle, WA) is marketing to that demographic by creating kid-friendly branches and using more female-focused language. It changed the name of its checking from “Velocity Checking” to “Cartwheel Checking” and hired part-time spokesmom to blog about her experiences with the credit unions, says marketing director Shari Storm.
“Mothers have a strong online presence,” Storm says. “Our goal is to have mom bring in the whole family. We do feel like it’s been a success.”
Verity ensured that its campaign language made the product standout to women, who on average, make 85 percent of the financial decisions in their families, according to a she-conomy.com, a website that analyzes women-focused marketing.
Since it launched the mom-friendly marketing, Verity has seen the average age of its member drop by two years, a statistic that Storm says is “really hard to get down.”




